Contact information

Contact Information – Pure Halo Wellness

We’re here to help and want your experience with Pure Halo Wellness to feel easy, supportive, and transparent. If you have questions about your order, products, or policies, please reach out using the information below. Customer inquiries only.

Customer Support Email:
support@purehalowellness.com

Customer Support Phone:
803-298-8743

Response Time:
Our support team typically responds within 24–48 business hours, Monday through Friday. Response times may be slightly longer during holidays or high-volume periods.

Order Questions:
For faster assistance, please include your e-mail, order number, name, and a brief description of your request when contacting us.

Business Inquiries:
For partnerships, collaborations, or wholesale questions, when e-mailing please include “Business Inquiry” in your subject line so we can direct your message to the appropriate team.

Thank you for being part of the Pure Halo Wellness community.